Policies
Clear terms for consequential work.
Prepared policy set, finalized before sales activation. It becomes binding only when the public service launches with an effective date and final legal review.
Privacy Policy
Ω Expert is designed to process only the information needed to provide the requested service, secure access, fulfil purchases and support customers. This may include account identifiers, contact details, transaction references, submitted material, service activity, security logs and support correspondence.
How information is used
- Provide and secure the service and member access.
- Verify purchases, entitlements, quotas and refunds.
- Process customer-submitted material for the requested Expert task.
- Investigate errors, abuse and security incidents.
- Meet legal, accounting and regulatory obligations.
Access is limited to authorized systems and personnel. We do not sell personal information. Retention will be limited to operational, contractual and legal needs. Requests concerning access, correction or deletion may be sent to info@sustrixaisolution.com; applicable rights depend on jurisdiction and lawful retention requirements.
Terms of Service
Ω Expert provides structured analysis, calculations and decision support. Outputs depend on the material supplied and are not a substitute for qualified legal, financial, medical, engineering or other regulated professional advice. Customers remain responsible for decisions and for verifying material facts before acting.
Service conditions
- Access is personal or organizational as stated in the purchased plan and may not be resold or shared outside that scope.
- Quotas, validity periods and included Experts follow the purchased offer.
- Availability may be interrupted for maintenance, security or upstream service failures.
- Material supplied must be lawful and submitted with the necessary rights and authority.
- We may suspend access where required to protect customers, the service or third parties.
Final governing-law, company-registration and dispute-resolution clauses will be inserted before public launch and will not be inferred before that.
Refund / Cancellation
No purchase can currently be completed yet. When sales open, the checkout will show the applicable price, included usage, validity and cancellation terms before payment.
For digital services, refund eligibility may depend on whether delivery or usage has begun and on mandatory consumer rights in the buyer's jurisdiction. Approved refunds or chargebacks revoke the entitlement backed by that transaction unless another active purchase independently grants the same access. Requests should include the purchase email and transaction reference and be sent to info@sustrixaisolution.com.
Acceptable Use
Do not use Ω Expert to break the law, violate another person's rights, facilitate fraud or deception, create or distribute malware, evade security controls, obtain unauthorized access, harass or exploit people, or make prohibited high-impact decisions without appropriate human review.
Do not submit confidential, personal or regulated material unless you are authorized to do so and the selected service is appropriate for that information. Automated scraping, credential sharing, quota evasion and attempts to reverse engineer or disrupt the service are prohibited. Access may be limited or suspended to investigate credible abuse or protect system integrity.